Safety is our top priority

We've built multiple layers of protection to ensure every interaction on VCB Logistics is safe, secure, and trustworthy.

100%

DBS Checked Drivers

0

Major Safety Incidents

24/7

Emergency Support

99.9%

Platform Uptime

Our Approach

How we keep you safe

Driver Verification

Every driver undergoes comprehensive background checks including DBS screening, DVLA licence verification, and identity confirmation before accessing the platform.

  • Enhanced DBS checks
  • DVLA licence validation
  • Identity verification
  • Address confirmation

Vehicle Standards

All vehicles on our platform must meet strict quality and safety standards with regular inspections and documentation requirements.

  • Valid MOT certification
  • Insurance verification
  • Vehicle condition checks
  • Regular re-inspections

Insurance Coverage

Comprehensive hire-and-reward insurance covers every active booking, protecting drivers, fleet partners, and cargo during all deliveries.

  • Full vehicle coverage
  • Third-party liability
  • Cargo protection
  • Personal injury cover

Real-Time Monitoring

GPS tracking and telematics provide complete visibility into every journey, with alerts for unusual activity or route deviations.

  • Live GPS tracking
  • Route monitoring
  • Speed alerts
  • Geofence notifications

Data Security

Bank-level encryption protects all personal and financial data. We're SOC 2 compliant and follow strict data protection protocols.

  • End-to-end encryption
  • SOC 2 certified
  • GDPR compliant
  • Secure payments

Incident Response

24/7 incident support team ready to respond to any safety concerns, accidents, or emergencies on the road.

  • 24/7 emergency line
  • Rapid response team
  • Accident assistance
  • Insurance claims support
Compliance

Meeting the highest standards

VCB Logistics complies with all relevant UK regulations and industry standards. We continuously audit our processes to ensure we exceed safety requirements.

ICO Registered
GDPR Compliant
SOC 2 Certified
PCI DSS Compliant

Report a safety concern

If you experience or witness any safety issues, please report them immediately. All reports are treated confidentially.

Emergency Line

0800 999 8888 (24/7)

Questions about safety?

Our team is here to help with any safety-related questions or concerns.